So, with those files backed up in 2 places, I proceeded to uninstall most of the crap programs that were on there, including 2 expired versions of Norton (one was upgraded over the other to be precise) Palm software, Logitech Pen software (for one of those pens with memory) and a host of other applications.
Next steps,
- upgrade FF to version 3
- reinstall the broken Skype
- install AVG Free Antivirus
- update Windows to XP SP3
- install SpyBot and immunize the machine
- delete all of the documents off of the machine
- set up a remote access account with a long, random password (no phonetic or anything for this password)
- Make a bookmark in Firefox to a page that will tell them what their external IP is if they need me to remote in
- Run a HD Sanitization program to clean up the empty space
- Change the user account name
- Demote the normal user to a limited user (so even if they get something, they can't get too screwed up)
- Install Pidgin and set up an AIM account for them.
- Upgrade IE to Version 7 (In case they do open it)
- Try and find some Office disks, or just install Open Office since the MS Office on the machine appears to be broken

- Installed the latest Adobe Flash, Reader, and Shockwave.
- Upgraded iTunes (in case they use it)
Anyway, that is all from your friendly computer
